Retail & Leisure Agents Society (RLAS) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the RLAS website and governs data collection and usage. By using the RLAS website, you consent to the data practices described in this statement.

Collection of personal information

RLAS collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. RLAS also collects anonymous demographic information, which is not unique to you, such as your location, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by RLAS. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by RLAS for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the RLAS website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through RLAS public message boards, this information may be collected and used by others. Note: RLAS does not read any of your private online communications.

RLAS encourages you to review the privacy statements of websites you choose to link to from RLAS so that you can understand how those websites collect, use and share your information. RLAS is not responsible for the privacy statements or other content on websites outside of the RLAS and RLAS family of websites.

Use of personal information

RLAS collects and uses your personal information to operate the RLAS website and deliver the services you have requested. RLAS also uses your personally identifiable information to inform you of other products or services available from RLAS and its affiliates. RLAS may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

RLAS does not sell, rent or lease its customer lists to third parties. RLAS may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, RLAS may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to RLAS, and they are required to maintain the confidentiality of your information.

RLAS does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

RLAS keeps track of the websites and pages our customers visit within RLAS, in order to determine what RLAS services are the most popular. This data is used to deliver customised content and advertising within RLAS to customers whose behaviour indicates that they are interested in a particular subject area.

RLAS websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on RLAS or the site; (b) protect and defend the rights or property of RLAS; and, (c) act under exigent circumstances to protect the personal safety of users of RLAS, or the public.

Use of cookies

The RLAS website use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise RLAS pages, or register with RLAS site or services, a cookie helps RLAS to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same RLAS website, the information you previously provided can be retrieved, so you can easily use the RLAS features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the RLAS services or websites you visit.

Security of your personal information

RLAS secures your personal information from unauthorised access, use or disclosure. RLAS secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this statement

RLAS will occasionally update this Statement of Privacy to reflect company and customer feedback. RLAS encourages you to periodically review this Statement to be informed of how RLAS is protecting your information.

Contact information

RLAS welcomes your comments regarding this Statement of Privacy. If you believe that RLAS has not adhered to this Statement, please contact RLAS. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Please note that the Internet and email systems are not 100% secure media. All feasible security measures are in place. However, if you are not the intended recipient, please notify the sender and delete all copies. Any personal data herein are processed in accordance with the new General Data Protection Regulations (GDPR) which come into effect on 25th May 2018.